Shipping & Returns.

Shipping

Stretched canvas, stretched canvas with float frames, SB boards & rolled canvas

All orders for our artists materials are shipped with one of our trusted couriers or delivered in one of our delivery vans. The delivery method depends on the delivery location and the size of the order, but a preference will always be placed on making sure your order gets to you as quick as possible.

- If your order is to be shipped with a courier, you will recieve a tracking notification as soon as it is shipped.
- If your order is to be delivered in one of our delivery vans you will receive a text a day before delivery to confirm an exact delivery time.

Shipping cost is calculated at checkout (if ordered via our website). If placing an order via email or phone, one of our team will let you know the relevant shipping options and charges.

*In the rare event that damage occurs during shipping, we are fully insured and will organise a replacement as soon as possible.

Rolled (unframed) prints

Rolled prints are packaged in an acid-free wrapping and shipped in rigid mailing tubes.

Domestic:
- Shipped with Australia Post or Aramex
- Most orders arrive within 5 business days of being shipped.

International
- Shipped with Australia Post, DHL or UPS
- Most orders arrive within 14 business days of being shipped.

Shipping cost is depended on print size. Please contact us to view out latest information package.

*In the rare event that damage occurs during shipping, we are fully insured and will organise a replacement as soon as possible.

Framed prints

Framed prints are packaged in a closed cell/open cell hybrid wrap then boxed in a special rigid cardboard specifically sourced for its strength and protective properties.

Domestic:
- Shipped with Australia Post or TNT
- Most orders arrive within 5 business days of being shipped.

International
- Shipped with Australia Post, DHL or UPS
- Most orders arrive within 14 business days of being shipped.

Shipping cost is depended on print size. Please contact us to view out latest information package.

*In the rare event that damage occurs during shipping, we are fully insured and will organise a replacement as soon as possible.

Returns

Stretched canvas, stretched canvas with float frames, SB boards & rolled canvas

All items are made to order and production usually commences the same day the order is placed. Please contact us as soon as possible if you wish to amend or cancel your order. Returns are not honoured for change of mind reasons. Once your order is in production we cannot cancel it.

Rolled (unframed) prints

All prints are made to order and production usually commences the same day the print order is placed. Please contact us as soon as possible if you wish to amend or cancel your print order.

Framed prints

All framed prints are made to order and production usually commences the same day the print order is placed. Please contact us as soon as possible if you wish to amend or cancel your print order.